BrioTrip Privacy Policy

Your privacy matters to BrioTrip. This policy explains how we handle your information.

Information We Collect

We collect information to provide and improve our services:

• Information you give us directly:
• Contact details: Name, email address, phone number.
• Booking details: Travel dates, destinations, passenger names, preferences.
• Payment information: Credit card details (processed by secure third-party payment gateways, we do not store full card numbers).
• Communications: Messages, feedback, and inquiries you send us.
• Account information: Username, password, and profile details if you create an account.
• Information collected automatically:
• Device information: IP address, device type, operating system, browser type.
• Usage data: Pages visited, time spent on pages, clicks, search queries, referral sources.
• Location data: General geographic location derived from your IP address.

How We Use Your Information

We use the collected data for various purposes:

• Service provision:
• To process and manage your travel bookings.
• To create and maintain your user account.
• To communicate with you about your bookings and inquiries.
• Service improvement:
• To analyze website usage and identify trends.
• To enhance our website functionality and user experience.
• To personalize content and offers for you.
• Marketing & communication:
• To send you promotional offers and newsletters (with your consent).
• To notify you about important updates or changes to our services.
• Security & compliance:
• To detect and prevent fraudulent activities.
• To comply with legal obligations and enforce our terms.

Cookies and Tracking Technologies

BrioTrip uses cookies and similar technologies:

• What they are: Small text files placed on your device.
• Purpose: To remember your preferences, understand how you interact with our site, and improve your experience.
• Types:
• Essential cookies: Necessary for the website to function.
• Performance cookies: Help us understand site usage.
• Functional cookies: Remember your choices and personalize your experience.
• Targeting cookies: Used for advertising based on your interests.
• Your control: You can manage cookie preferences through your browser settings. Disabling some cookies may affect website functionality.

Sharing Your Information

We may share your information with limited third parties:

• Service providers:
• Travel partners: Airlines, hotels, tour operators to fulfill your bookings.
• Payment processors: Securely handle payment transactions.
• IT and hosting providers: Support our website and data storage.
• Analytics providers: Help us understand website usage.
• Legal requirements:
• When required by law, subpoena, or legal process.
• To protect the rights, property, or safety of BrioTrip, our users, or others.
• Business transfers:
• In connection with a merger, acquisition, or sale of assets.

Your Data Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request the erasure of your personal data.
• Objection: Object to the processing of your data for certain purposes.
• Restriction: Request a temporary halt to processing under specific conditions.
• Portability: Request your data in a structured, commonly used format.
• Withdraw consent: If we rely on your consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

Data Security

We implement reasonable security measures:

• To protect your personal data from unauthorized access, use, or disclosure.
• However, no internet transmission or electronic storage is 100% secure.

Children's Privacy

Our services are not intended for children under 16:

• We do not knowingly collect personal data from children under 16.
• If we become aware of such data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy:

• Any changes will be posted on this page with an updated "Last Updated" date.
• We encourage you to review it periodically.

Contact Us

For any privacy-related questions or requests:

• Email: [email protected]

Last Updated: October 26, 2023